12/11/2026

November 13, 2026

The week in numbers

Housing Crisis Team

29 Drop-in visits

5 New registrations

Supported Accommodation

21 1-2-1 Support Sessions

13.6 hours in-person support

6.9 hours phone/text support

Drug and Alcohol Support

18 Attendee to drop-in sessions

16 People met during outreach sessions

The Story of Michaela *

Michaela is a care leaver was working as a carer without included accommodation. She had been staying at a local hostel while she worked, however the rent was beyond her income and  eventually her money ran out leaving her unable to afford the room.

After losing her job and her accommodation, she found herself homeless and came to KCAH for advice.

She had approached the council and was awaiting a decision on her priority need, so in the meantime we referred her to our own Winter Night Shelter, Access Project, a specialist housing provider for care leavers as well as a local supported hostel, while helping her navigate the benefit system.

Once the decision from the council was returned, she took a room at the local supported hostel and stayed there for three months, returning to us as a trusted resource for help as she felt ready to move into the private rental market, providing another example of the depth of working relationships our frontline teams create with the people we support.

*  Name has been changed