The HCIS team offers advice on housing and benefits, maximising income, statutory rights, accessing health services and securing accommodation. The team can also make a referral to the current Winter Night Shelter, please drop-in to the main during opening hours.
The Drop-In Service is open Monday to Friday 10am to 1pm. If you are coming for the first time please aim for 10am and it must be before midday (because it takes time to get you registered).
- Please try and arrive early: Occasionally, we need to close the drop-in early when we have long queues in the waiting room or staff are unavailable due to training.
- In-person visits only: Due to the high level of demand, we are unable to deal with enquiries over the phone or by email.