DROP-IN SERVICES
We offer two different drop-in services to people experiencing homelessness or housing crisis:
1) HOUSING CRISIS INTERVENTION SERVICE - see below
2) THE BRIDGE (for people who use substances and are facing homelessness) READ MORE
HOUSING CRISIS INTERVENTION SERVICE (HCIS)
Drop-In Centre (KT2 6QL) is open Monday to Friday 10am to 1pm. If you are coming for the first time please aim for 10am and it must be before midday (because it takes time to get you registered).
Afternoon meetings with our HCIS advisers are available by appointment only.
WHAT WE OFFER
The HCIS team offers advice on housing and benefits, maximising income, statutory rights, accessing health services and securing accommodation.
- Local connection: KCAH prioritises clients who are single and have a 'local connection' to Kingston upon Thames, in line with homelessness legislation. This means you normally have to be resident in a borough for six months out of twelve, or three years out of five.
- Please try and arrive early: Occasionally, we need to close the drop-in early when we have long queues in the waiting room or staff are unavailable due to training.
- In-person visits only: Due to the high level of demand, we are unable to deal with enquiries over the phone or by email.
HOW TO FIND US:
OUR ADDRESS: St Peter’s Church Hall, London Road, Kingston upon Thames, Surrey, KT2 6QL.
DIRECTIONS: KCAH offices are based at St Peter’s Church Hall, just behind St Peter’s Church. If you arrive on foot, you can access us from London Road as well as Cambridge Road.
To download an information flyer with a printable map, please click on the link below: