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Published date: 09 September 2025
Closing date for applications: 21 September 2025
We're hiring: Rough Sleeper Substance Misuse Officer
Salary: £25,700 - £27,500 (pro-rata) per annum, depending on experience pro rata
Hours: 24 hours per week (Mon-Thurs, 9:30-4:30 with a one hour unpaid lunch break)
Duration: Fixed term contract
Responsible to: Service Manager
View the full job description here
TO APPLY FOR THIS POSITION: email your CV to kat.g@kcah.org.uk FAO Kat Greenwood. Do not attempt to login to Voice Online Communities as suggested elsewhere on this page (this is a fault on the page we are aware of). We look forward to receiving your application!
Role Overview
The Bridge is an exciting new project within KCAH. You will be working with individuals who have substance use issues who are either homeless or at risk of homelessness. This service is a bridge between individuals attending the service and Kingston Wellbeing Service (KWS) which is the specialist drug and alcohol service for the local borough. The aim is to work with those that are ambivalent about accessing specialist services around their substance use or have issues with sustaining engagement with services, due to chaotic use and vulnerable housing.
Individuals will access The Bridge during drop-in sessions which you will need to run safely whilst maintaining an element of fun. The Bridge will provide high quality support, delivered in a strength based, person centred way.
You will run a specialist needle exchange, supplying equipment alongside safer injecting and harm minimisation advice.
You will identify the needs of service users and facilitate regular group sessions alongside volunteers to meet those needs.
You will conduct home visits to those in KCAH or SPEAR properties identified as having issues engaging with KWS around their substance use. You may also be required to seek out individuals that are sleeping on the streets.
You will offer structured one to one support sessions, drawing up individualised support plans with SMART goals and objectives
Offer practical support with benefit enquires for example and act as an advocate when required.
Role Responsibilities
Key Responsibilities
a) Run a busy drop-in service ensuring that it is a fun and appealing place to be whilst maintaining the safety of staff and other service users at all times
b) Offering a specialist needle exchange service, giving out equipment with safer injecting and other harm minimisation advice
c) Conducting outreach visits to those vulnerably housed or street homeless
d) Facilitate one to one sessions with service users, using motivational interviewing and other techniques to best support their needs
e) Develop and agree individualised SMART comprehensive Support & Safety Plans These address the needs and ambitions of the individual and promote engagement with treatment services
f) Working proactively and flexibly to prevent service users from dropping out of structured treatment and to re-engage them if they do
g) Effective delivery of harm reduction and recovery-based interventions for service users presenting with a range of drug and alcohol problems and associated mental health issues
h) Promote health and wellbeing by facilitating activities and interventions to service users
i) Prevent homelessness by working closely with KCAH’s Housing Crisis Intervention Service and other housing providers
j) To take the lead in practical tasks or act as an advocate: for example, liaising with GP, benefit enquires, or helping complete and submit application forms
k) To support and facilitate the delivery of the group work and activity programme within the service, using both evidence-based and innovative approaches to respond to identified needs and bring new ideas to the table
l) To maintain accurate and timely client records through the case management system in compliance with KCAH policies and procedures
m) Recognise and respond appropriately to aggressive, inappropriate or challenging behaviour in line with KCAH policies
n) To support the delivery of a range of community reintegration activities both on-site and in the community
TO APPLY FOR THIS POSITION: email your CV to kat.g@kcah.org.uk FAO Kat Greenwood. Do not attempt to login to Voice Online Communities as suggested elsewhere on this page (this is a fault on the page we are aware of). We look forward to receiving your application!
Application deadline: 21 September 2025